Average Adjusters are experts in marine insurance and law, who may be appointed by any party in a marine claim or dispute.
Irrespective of the identity of the instructing party, the Average Adjuster is bound to act in an impartial and independent manner. The average adjuster shall not make any arbitration award, but merely give his opinion as to how he believes the claims settlement should be effected. Experience shows that this provision has had a litigation-deterring effect, because the assured will often accept the opinion of the average adjuster he has designated himself even if he does not support his claim. The insurer too will normally accept an average adjuster’s decision that is not in his favour.